Refund policy

 

Return and Exchange Policy:

• No Returns Accepted: We do not accept returns on any items. We strongly encourage customers to carefully review the product descriptions and details before making a purchase to ensure satisfaction with your selection.

• Exchanges: In some cases, exchanges may be considered. The decision to accept an exchange will be evaluated on a case-by-case basis, depending on the situation. If you believe an exchange is necessary, please reach out to Lotus Flower Bloom Customer Service for assistance.

• Contact for Assistance: To inquire about potential exchanges or for any other concerns, please contact our customer service team before taking any action. Our team is here to guide you through the process and ensure a smooth experience.

• Condition of Items for Exchange: Any exchanged items must be in new, unused, and unworn condition, with original tags and packaging intact. If the product has been worn or used, an exchange may not be possible.

Important Note: All of our product is Tarnish Free and Fade Resistant with good care. A care card with detailed instructions on how to clean and maintain your jewelry will be included with your purchase.